VertexStreaming subscriptions, handled.
Vertex was built running real streaming subscriptions before it was ever a product. Multi-currency plans, trials, dunning, pauses, win-back and AI save-offers — and every subscriber event flowing into churn, LTV and cohort analytics. The platform you'd build if you ran an OTT service yourself, because we did.
No credit card · multi-currency · your Stripe, your data & keys
One catalog. Every region, every currency.
Sell the same library at the right price everywhere. Define per-region plans across USD, EUR and GBP, schedule price changes, and grandfather existing subscribers automatically — no spreadsheets, no migration scripts.
- Per-region, multi-currency plans in USD, EUR and GBP
- Scheduled price changes with grandfathering built in
- Premium / Standard / Basic tiers, add-ons and bundles
- One catalog, synced to your own Stripe account
The assistant saves the subscriber — automatically.
Cancellations don't have to be one-way. The moment a viewer opens the cancel flow, Vertex detects intent and the AI assistant fires the right save-offer — a discount, a pause instead of a cancel, or a downgrade that keeps them watching. Every outcome is logged so you learn what actually works.
- Cancel-intent detection at the exact moment it happens
- AI save-offers: discount, pause, or downgrade — auto-fired
- Dunning that recovers failed cards before they churn
- Win-back campaigns for lapsed subscribers, measured by cohort
Know who's watching — and who's about to leave.
Every subscriber is a real CRM contact with a full timeline. Trials, conversions, upgrades, pauses, payment failures and watch signals all land in one place — feeding analytics and surfacing the accounts at risk before they churn.
Subscriber CRM
Who's watching, who's lapsing, who's a power user — each subscriber a contact with a timeline of every billing and engagement event.
Lifecycle analytics
Churn, LTV and cohort retention reconciled from real subscription events — not sampled estimates. Drill from a cohort to a single subscriber.
Self-serve billing portal
Subscribers update cards, switch plans, pause and resume themselves — cutting support tickets and involuntary churn.
From catalog to retained subscriber.
Connect Stripe & build plans
Link your own Stripe account and define per-region, multi-currency plans — Premium, Standard, Basic and add-ons — in one catalog. Trials included.
Subscribers flow in
Every trial, conversion, upgrade, pause and payment event streams into the subscriber's CRM timeline and into churn, LTV and cohort analytics automatically.
The assistant retains
On cancel intent, Vertex fires the right save-offer, recovers failed payments through dunning, and runs win-back — then shows you exactly what worked.
Built on the whole platform.
OTT runs on the same database as your billing, AI assistant and marketing — so a viewer, a subscriber and a renewal are the same person, end to end.
Billing & Revenue
Multi-currency subscriptions, dunning, invoices and Stripe sync that closes the revenue loop.
Learn moreAI Assistant
Fires save-offers, builds plans and answers "why did churn move?" — under guardrails you approve.
Learn moreMarketing Analytics
Trace a paid subscriber back to the first anonymous visit and the campaign that earned it.
Learn moreOTT questions, answered.
Is Vertex really built for OTT subscriptions?
Yes. Vertex was built running real streaming subscriptions before it became a product. Multi-currency plans, trials, dunning, pauses, win-back, retention offers and a subscriber billing portal are core, not bolt-ons — the patterns came from operating an actual OTT service.
Can it run different prices per region and currency?
Yes. Define per-region, multi-currency plans in USD, EUR and GBP, schedule price changes, and grandfather existing subscribers — all from one catalog synced to your own Stripe account.
How do the AI retention save-offers work?
When a subscriber reaches the cancel flow, Vertex detects intent and the assistant fires a targeted save-offer — a discount, a pause, or a plan downgrade — automatically. The outcome is logged to retention analytics so you can see exactly which offers keep subscribers.
Do subscriber events flow into analytics?
Every subscription event — trial start, conversion, upgrade, pause, churn, win-back — streams into analytics for churn, LTV and cohort reporting, and onto each subscriber's CRM timeline. No exports, no sampling.
Can subscribers manage their own billing?
Yes. A self-serve billing portal lets subscribers update cards, switch plans, pause and resume — reducing support load and involuntary churn while keeping every change in sync with your records.
Run your streaming business on Vertex.
Multi-currency plans, automatic retention and subscriber analytics — from a CRM built running real streaming subscriptions.